Frequently Asked Questions (FAQs)

Practice Information

Dr. Vicky Prokopiou and the iDental Surgery team have relocated to 541 King Street, Newtown

Opening Hours:
09:00 – 17:00 (Mon-Fri)
09:00 – 12:30 (Sat)

Yes. 541 King Street, Newtown is the only home of iDental Surgery.

Yes. The new telephone number for iDental Surgery is (02) 9557 7775.

All day UNMETRED FREE PARKING is available in nearby Holmwood Street and Alice Lane, Newtown. Along with ample 2 HOURS FREE PARKING between 8am-10pm every day in surrounding streets. Additional 2 hours FREE PARKING is also available during most times of the day, directly outside iDental Surgery along King Street.

  • M30: Spit Junction to Sydenham via City via Mosman, Neutral Bay, City, Chippendale, Newtown & Sydenham
  • M10: Leichhardt to Maroubra Junction via Parramatta Road, University of Sydney, University of Technology, Broadway, City, Taylor Squar, Anzac Parade and UNSW
  • 308: Marrickville Metro to City – Gresham Street via St. Peters, Alexandria and Redfern. Starts & ends at Redfern in morning and afternoon peak periods
  • 348: Wolli Creek to Bondi Junction via Tempe, Sydenham, St. Peters, Alexandria, Rosebery, UNSW, Randwick and Waverley
  • 352: Marrickville Metro to Bondi Junction via Newtown, University of Sydney, Chippendale, Surry Hills, Darlinghurst and Paddington
  • 355: Marrickville Metro via Newtown and Surry Hills
  • 412: Campsie to City via Dulwich Hill, Marrickville and Newtown
  • 413: Campsie to City via Ashbury, Lewisham, Parramatta Road, University of Sydney and Railway Square
  • 418: Bondi Junction to Burwood via Queens Park, Prince of Wales Hospital, Kingsford, Eastlakes, Mascot, Sydenham, Marrickville Metro, Dulwich Hill, Hurlstone Park, Ashfield and Croydon

The Inner West Council area is well services by Sydney Trains with stations on the Bankstown Line, Inner West Line and Illawarra Line. Bicycles are permitted on Sydney and Intercity train services for free.

  • T3 Bankstown Line: Dulwich Hill, Marrickville, Sydenham, St. Peters. Services to the City or to Liverpool/Lidcombe via Bankstown
  • T4 Eastern Suburbs & Illawarra Line: Sydenham, Tempe. Services to Bondi Junction via the City, or to Mortdale/Waterfall/Cronulla
  • T2 Inner West & South Line: Newtown, Stanmore, Petersham, Lewisham. All stations services to the City or to Homebush
  • T2 Airport Line (weekday peak only): Sydenham. Express services to the City (morning peak) and to Cambpelltown (afternoon peak).

Sydney Trains also provices a late night bus service (Night Ride) during early morning hours when most trains do not run. The Night Ride network mirrors the rail network, but some routs and stopping patterns are different.

Authorised car share & disabled parking is available at nearby Holmwood Street, Newtown.

Yes, if you are a patient attending your appointment, we have a bathroom with a baby change table.

COVID-19 Information

It is important that we keep you and our team safe from COVID-19.

You will be asked screening questions when ringing to book your appointment. These may include:

  • Have you had any symptoms in the last 14 days that are new:   fever (37.5° or higher), cough, sore throat, shortness of breath (difficulty breathing), runny nose, loss of taste, loss of smell.
  • Have you been in contact with anyone diagnosed with COVID-19 in the last 14 days or been asked to self-isolate by a health official?
  • Have you been at a place of high concern (close contact venue or casual contact venue) in NSW, ACT, Queensland, or Victoria?
  • Are you from an area currently under stay-at-home orders?
  • You are expected to supply your own face mask and enter our premises wearing it. We do not supply face masks under any circumstances.
  • Check-in using our QR code.
  • Sanitise your hands.
  • Answer further screening questions upon entry.
  • Follow cough etiquette.

 

You must attend dental appointments on your own. Unless you are a child or require for someone to attend your appointment with you.

Only one adult to accompany a child/children for their dental visit. Adults, please ensure to wear a mask at all times. Children 12 and over please wear masks.

We understand that it is difficult, especially with young children, but please only attend with one child at a time unless they are dependent on you. e.g. breastfeeding baby. Bring another support person to remain outside with your other children, while your child is attending their dental visit.

Please ask our team on the phone if you are unsure. We wish to minimise the number of individuals indoors at any moment.

General Dentistry

Your child should visit the dentist from as young as 1 to 2 years old. We make it fun and interactive. They may even be eligible for treatment under the Medicare Child Dental Benefits Scheme (CDBS).

For over 50 years, fluoride has proven to be safe and effective in protecting your teeth from tooth decay. In much of Australia, it is safe to drink tap water instead of bottled water and brush twice a day with fluoridated toothpaste. Be sure to use a children’s toothpaste for your kiddies aged 18 months to 6 years old.

Dental x-rays are safe and have one of the lowest levels of radiation when compared to all other x-rays or even a short domestic flight! Both children and adults can have x-rays taken of inside and outside their mouths. Dental x-rays give us a more thorough diagnosis and we love explaining them to you while viewing them on a large screen.

You may need a more regular dental hygiene visits if:

  • Your teeth accumulate more plaque
  • You find it difficult to clean your own teeth well at home
  • You eat food or drink lots of coloured drinks like red wine, tea or fresh juices
  • You are having orthodontic treatment
  • You have gum disease (periodontal disease)
  • You have dental crowns or implants
  • You smoke

Cosmetic Dentistry

Invisalign® involves wearing clear aligners for almost 24 hours a day, except when you eat or drink coloured fluids. Braces can be more uncomfortable, cannot be removed and tend to pop off if you eat something hard. Using our 3D scanner to take digital moulds, Invisalign® treatment is fun as you will see your mouth and how your teeth will be transformed.

Dentures are removable appliances that are designed to replace missing teeth or keep gaps for future implants or fixed ceramic bridges. Denture success depends on your anatomy, how much bone you have to support the dentures and how strong your teeth are around the area that is missing teeth. Dentures can feel like new shoes and can take several weeks to get used to.

Do you snore or wake up tired? SomnoMed® is a brand of a device custom made for you to help with mild to moderate sleep apnoea. You’ll need your general practitioner to send you for a sleep study to determine the severity of your sleep apnoea before we can have your SomnoMed® appliance made. A 3D scan will be taken of your mouth and your custom device will made just for you.

Dental Monitoring® is a magnificent tool that we use to monitor your aligner progress during Invisalign® treatment. By taking weekly photos and videos using your smartphone in the comfort of your own home, it means less dental visits for you! It saves you time, and makes it easy to track the movement of your teeth. You can even chat with your dentist through the app.

Teeth Whitening

Tooth whitening is safe when performed at the dentist. iDental Surgery offers Philips Zoom® Whitening and SDI Pola® Whitening to brighten your smile. Ask us about whitening your teeth today.

Teeth whitening can be done professionally at iDental Surgery or at home. It is recommended to whiten your teeth in surgery and top up at home every 3-6 months using your whitening trays and gel. For best results, teeth whitening is done straight after your dental hygiene visit when your teeth are super clean.

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